If that's the case, try clicking the button where you've attached your pixel code and clicking on the Pixel Helper again to see if this fixes the problem. If you've set up your pixel to fire on a dynamic event (like when someone clicks a button on your page).There are two reasons this might be happening: This means that the Pixel Helper may have found Facebook pixel code on your site, but the pixel isn't passing back data from your site. If you click the Pixel Helper icon in the address bar and see a message that no pixels were found on that page, it means that you will need to place the Facebook pixel code on your site. These errors mean that the person who manages your website will need to fix something for your pixel to start working correctly.
#FACEBOOK PIXEL CHECK INSTALL#
The Facebook Pixel Helper reports common errors than can happen when you install a pixel on your website. If you see a notification that no pixels were found on your site or that there's an error, then check out the troubleshooting section below for more help.
If the Pixel Helper finds a pixel on your site and there are no errors, then you're ready to start creating Facebook ads with your pixel. Check the popup to see any pixels found on that page, and whether they've been set up successfully.After you've installed the Pixel Helper, click the Pixel Helper icon in the address bar.Once you've successfully installed the extension you'll see a notification that the plugin has been added to Chrome and a small icon will show in your address bar. Go to the Chrome web store and search for the Facebook Pixel Helper.If you don't have it yet, install the Chrome browser then follow these steps: It's a Chrome plugin you can use to see if there's a Facebook pixel installed on a website, check for errors, and understand the data that's coming from a pixel.īefore getting started, you'll need to have the Chrome web browser. The Facebook Pixel Helper is a troubleshooting tool that helps you find out if your pixel is working correctly. PageView, Lead, Add to Cart, Purchase, etc.). Check that the pixel is working on every page on your website that is associated with a step in your user funnel (e.g. The second way will work on any browser using its Inspector. The first way is the simplest way but involves using the Facebook Pixel Helper and requires the Chrome browser. There are two ways to test that the Facebook pixel is firing properly on your website.
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